Privacy Policy

At Pooficient, we are committed to protecting and respecting your privacy. We built this app to help parents understand and support their child's digestive health — not to collect data for advertising, resale, or any purpose unrelated to your child's well-being.

We do not sell personal information, do not allow advertisers, and do not share your child's data with third parties for marketing.

This Privacy Policy explains how Pooficient (operated by Pediatrik Sağlık Teknolojileri A.Ş.) collects, uses, shares, and protects personal information through the Pooficient mobile application ("App").

Important: Pooficient is a tracking and support tool, not a medical service. We do not provide medical advice, diagnosis, or treatment. Always consult your pediatrician for medical concerns.

Collection of Personal Information

We may collect or process the following personal information from what you provide directly, what we receive from service providers, and what we automatically collect when you use the App.

(a) Information You Provide to Us

Contact Information and Identifiers — When you use the App, we collect your name and email address.

Child Health Information — We collect the information you provide about your child's digestive health, including:

• Bowel movement logs (frequency, timing, characteristics)
• Stool photographs
• Bristol Stool Scale ratings
• Symptoms (pain, bloating, blood, mucus)
• Diet and hydration logs
• Medication tracking
• Notes and observations

Profile and Demographic Information — We collect information about your child, such as age, sex, and relevant health history.

Communication Information — When you send emails, messages, or communications to us, we collect your email address, name, and any other information you include.

Support Information — When you submit a support request, we collect the information you provide as part of that interaction.

(b) Information We Automatically Collect

Our App may collect information automatically during your use, including:

Device Data

• IP address
• Device identifier
• Device type and operating system
• App version
• Device manufacturer and model

Usage Data

• Time spent in the App
• Features accessed
• Crash reports and diagnostics
• Approximate location (city/region level)

(c) Aggregated, Anonymous, and De-Identified Data

We may create aggregated, anonymous, or de-identified data by removing information that makes the data personally identifiable. This de-identified data is not personal information and is not subject to this Privacy Policy.

Use of Personal Information

We use your personal information in the following ways:

To Provide the App

• Create and maintain your account
• Store and organize your tracking data
• Generate insights, summaries, and visualizations
• Send reminders and notifications
• Provide customer support

To Improve the App

• Improve AI accuracy and pattern recognition
• Train our analysis algorithms using your logged data
• Develop new features
• Understand user behavior and trends
• Fix technical issues

To Ensure Safety and Compliance

• Protect user accounts and prevent fraud
• Maintain system security
• Comply with legal obligations

Marketing and Communications

• Send you information about updates or changes to the App
• Provide information about features we think may interest you

We do not sell your data or use it for advertising.

Important Note on AI Training: Photos and data you upload may be used to train and improve our AI systems. This helps us provide better insights for all users. We use technical measures to de-identify data where possible.

Sharing of Personal Information

We may disclose your personal information with the following categories of third parties:

Service Providers — We work with service providers who help us operate the App, including:

• Cloud hosting and storage providers
• AI and data analysis providers
• Analytics services
• Customer support platforms
• Payment processors (Apple, Google)
• Email and notification services

Our service providers have access to your personal information only to perform services on our behalf and are contractually obligated to maintain confidentiality and security.

Compliance and Legal Requirements — We may disclose information if required to comply with legal obligations, such as:

• Subpoenas or court orders
• Legal processes or government requests
• Protecting our rights, property, or safety
• Preventing fraud or unauthorized activity

Business Transfers — If Pooficient is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

Data Security and Retention

The security of your personal information is important to us. We use industry-standard security measures to protect your data, including encrypted transmission and storage, secure authentication, and access controls.

No security can be fully guaranteed. If you suspect unauthorized use of your account, contact us immediately at developer@pediatricstechnologies.com.

Data Retention — We keep your personal information for as long as needed to provide the App or as legally required. Retention criteria include:

• Length of our ongoing relationship with you
• Legal obligations
• Our legal position regarding statutes of limitations or disputes

When you delete your account:

• Active data is removed from our systems
• Backup copies may persist for up to 90 days
• Anonymous usage data may be retained for app improvement

Your Privacy Rights

We believe you should have control of your personal information. You may exercise the following rights by contacting developer@pediatricstechnologies.com or using features within the App:

Access — You have the right to know what personal information we collect and how we use it. You may request a copy of your information.

Correction — You have the right to request correction of inaccurate personal information.

Portability — You may request an export of your personal information in a structured, machine-readable format (CSV or JSON).

Deletion — You can delete your account and data through the in-app settings at any time.

No Retaliation or Discrimination — You have the right not to receive discriminatory or retaliatory treatment for exercising your rights.

Upon receiving your request, we may ask for additional information to verify your identity. We will respond without undue delay.

We do not charge a fee to process your request unless it is excessive, repetitive, or clearly unfounded.

Note: Your rights are not absolute, and exceptions may apply based on legal obligations, rights of others, safety concerns, or our ability to defend legal claims.

Children's Privacy

The App is designed for parents and legal guardians to track their children's health. We do not knowingly collect information directly from children under 18.

You are responsible for all data you upload about your child. Consider your child's future privacy interests when deciding what information to share.

International Data Transfers

Your information may be stored and processed in countries where our service providers operate, including the United States. We use appropriate safeguards to protect your information during international transfers.

Region-Specific Rights

European Union / EEA

Legal Basis for Processing:

• Consent for sensitive child health data
• Contract performance to provide the App
• Legitimate interests for app improvement and fraud prevention
• Legal obligations

Your GDPR Rights:

• Access, rectification, erasure
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent
• Not be subject to automated decision-making with legal effects

You may contact your local data protection authority with questions about your rights.

United Kingdom

UK GDPR Rights: UK residents have the same rights as EU users under UK GDPR.

We comply with the UK's Age Appropriate Design Code for children's privacy.

Other Regions

We comply with applicable local data protection laws. Contact us to exercise your rights or learn about your local privacy protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, improve clarity, or comply with legal requirements.

If we make significant changes, such as how we use your personal information or your rights, we will notify you through the App or by email before the changes take effect.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: developer@pediatricstechnologies.com

Company: Pooficient (Pediatrik Sağlık Teknolojileri A.Ş.) Bilkent, Ankara, Turkey